Help

Here you will find answers to questions about valuation, rating, distance, buy and sell signals, and how to use TransparentShare.

TransparentShare automatically evaluates stocks based on objective, data-based metrics and recommends them for Buy or sell.

The evaluations are carried out daily after stock market close and are based on publicly available data – including Course information, Financial key figures and Market data. This is how you get a neutral, comprehensible decision-making support, without any gut feeling.

You can find out exactly how TransparentShare works in our short video:
👉 Video: How TransparentShare works

Or read our article with all the details about the method:

You ask yourself, when a stock is recommended for purchase? At TransparentShare, the buy recommendation is based on a clearly defined evaluation system with 12 key figures.

Each key figure can +1, 0 or -1 point The sum of all points gives the so-called Rating. One Stock is recommended for purchaseif it exceeds certain thresholds:

  • large companies (Stocks of the following indices: DAX, S&P 500, NASDAQ 100, EURO STOXX 50, FTSE 100, CAC 40, ATX, NIKKEI 225, HANG SENG, MSCI World):
    👉 Buy recommendation from +4 points

  • Small and medium-sized enterprises (Shares of the following indices: MDAX, SDAX, CDAX, SCALE)
    👉 Buy recommendation from +6 points

Share Buy Recommendation TransparentShare - Evaluation of a share with 12 key figures

Optional: Criterion “Distance to the annual high”

You can App settings choose whether the so-called "Distance" is taken into account. This means:
The share will only recommendedif the current price at least 10% below the annual high The distance rule is intended to help find cheap stocks and avoid buying overpriced stocks.

Settings menu - Set distance

Menu Settings: Explanation of what distance means

You can find out more about the method here:
👉 How stock valuation works at TransparentShare

You want to know when a stock is recommended for sale? At TransparentShare, this decision is based on the objective evaluation system.

One Share receives a sell recommendationif their rating is below 0 points This means: The evaluation of 12 key figures results in a total -1 or lessIn this case, the share is considered no longer attractive.

When is a stock recommended for sale? Display in My Stocks

The selling rule is part of TransparentShare's clear and transparent valuation method.
👉 Here you can find out how stock valuation works

You ask yourself, what a rating means for stocks? With TransparentShare, the Ratinghow attractive a share currently is – and whether it Buy, hold or sell is recommended.

The Rating at TransparentShare based on 12 objective key figures – such as the Price-earnings ratio, the Equity ratio or the Profit marginEach key figure is +1, 0 or -1 points The sum is the Overall rating.

📈 Buy recommendation:

  • large companies (e.g. DAX, S&P 500, EURO STOXX 50):
    👉 from +4 points

  • Small and medium-sized enterprises (e.g. MDAX, SDAX, CDAX):
    👉 from +6 points

Share Buy Recommendation TransparentShare - Evaluation of a share with 12 key figures

📉 Sell recommendation:

  • One Share is recommended for saleif the rating falls below 0 points – so at -1 or less.

When is a stock recommended for sale? Display in My Stocks

The rating makes stock valuations at TransparentShare transparent, understandable and free of emotions.

You can find out more about the evaluation method here:
👉 How stock valuation works at TransparentShare

At TransparentShare, the distance between shares the percentage difference between the current share price and the 52-week high – the highest price the share has reached in the last twelve months.

Example:

For the ByD share in the picture, the difference is 21.021%. The current price is more than 10% below the 52-week high.

Share Buy Recommendation TransparentShare - Evaluation of a share with 12 key figures

Distance as an additional criterion for purchase recommendations

In the TransparentShare app you can optionally set that a Buy recommendation only then is pronounced, if the distance is at least 10 %. This is how only stocks that are trading well below their annual high are recommended.

To activate this feature, go to "Settings" and activate the option “Use spacing for evaluation”If this field is deactivated, the purchase recommendation is based solely on the rating.

Settings menu - Set distance

Aim of the distance rule

Identify stocks that undervalued could be – and potentially offer a better risk-reward ratio and avoid buying shares too expensively.

Here is a graphical representation of the distance in the chart.

You want to know how to Activate distance in stock valuation In the TransparentShare app, you have the option to activate this criterion in addition to the rating.

What does "distance" mean?

The distance refers to the percentage difference between the current share price and the 52-week high (annual high).
Is the current rate at least 10% below the peak, the share is considered to be potentially cheap.

Why activate the distance?

If you activate the criterion, only stocks are recommended for purchasethat not only have a good rating, but also significantly below their annual high. This way you can avoid expensive entry points and specifically look for attractive buying opportunities.

Here's how you can activate or deactivate the gap in stock valuation:

  1. Open the TransparentShare app

  2. Go to "Settings"

  3. Enable or disable the option “Use spacing for evaluation”

If disabled, the recommendation is based solely on the rating (without taking into account the course distance).

Settings menu - Set distance

Example: RWE share valuation with and without distance

Rating by far: The RWE share is not a buy recommendation because it is trading at its annual high.

Stock valuation gap: Enabled

Rating without distance: RWE shares are recommended as a buy. The gap is not used for valuation.

Stock valuation gap: Not activated.

You will receive no emails from TransparentShare? This can have various causes – here are the most common and their solutions:

1. Check your spam folder

Sometimes our emails are treated as Marked as spam.
👉 Please check your Spam or junk mail folder and mark emails from info@transparentshare.com as “Not Spam”.

2. Email notifications disabled?

You will receive no emails with buy or sell recommendations?
👉 Check your Settingswhether the option
“Receive buy and sell recommendations via email” is activated.

3. Still no email?

If you still do not receive emails after following these steps, please write to us info@transparentshare.com – we will help you quickly and personally.

You are looking for a specific stock, but can't find them in TransparentShare?

This can have the following reasons:

1. Spelling errors in the search

Please check if you have the correct name or ISIN Even small typos can result in the stock not being displayed. Currently, it is not possible to search by the securities identification number (WKN).

2. Share is not currently valued

It may be that the share is currently not rated by TransparentShare Our rating list primarily includes companies from around the world and the most well-known indices.

👉 You can find an overview of all currently rated stocks here:
https://www.transparentshare.com/aktien

3. Suggest your preferred share

You want a certain stock to TransparentShare is recorded?

For a complete assessment we need 26 reliable data points. Only if our data provider all relevant data in high quality delivers, we can include the share in our analysis – because Data quality is our top priority.

📧 Just send us an email to info@transpashare.com – we will be happy to check whether we can include your desired stock in our evaluation list.

Can I use TransparentShare without a subscription? Yes! If you don't want a permanent subscription, you can use TransparentShare easily for only one month:

How it works:

  1. Subscribe to a premium subscription for one month.

  2. Immediately afterwards, cancel the subscription in the app or in the customer account quit

  3. You only pay for 30 days – after that the subscription ends automatically

If you'd like to use TransparentShare Premium again later, you can resubscribe at any time. We look forward to welcoming you back!

You don't want to subscribe but still want to use TransparentShare

You can also conveniently send us the amount by bank transfer In this case, we offer you a 6 or 12-month premium membership for a one-time payment.

👉 Please just send us an email to info@transparentshare.com – we will be happy to help you and manually activate your access.

You want your Cancel TransparentShare subscriptionHere you will find all the information – depending on where you took out your subscription:

Use the trial period – no cancellation necessary

If you TransparentShare 14 days free trial, you have to do not cancel.
You have not subscribed – the trial period ends automatically after 14 days.

Subscribe via our WebApp or Android App (Google Play Store)

If you cancel your subscription via the website or the Android app in the Google Play Store completed:

  1. Access the web version: 👉 https://app.transparentshare.com or the app on your Android phone.

  2. Go to “Manage subscription”

  3. Select the option “Manage payments and subscriptions”

  4. Now you can cancel subscription

Cancel TransparentShare subscription - Manage subscription

Subscription via the Apple app (App Store)

If you subscribe via the Apple App You will be billed directly via Apple.
The cancellation must therefore be made directly in your Apple account.

👉 You can find instructions here:
How to cancel an Apple subscription

Unfortunately, we have no Apple subscriptions no direct access.

If you have any questions, we will be happy to help you:
📧 info@transpashare.com

Did you subscribe to TransparentShare via the Apple app?

Then the billing takes place directly from Apple – not via TransparentShare.

Important:

The Cancellation of the subscription is only possible through Apple itselfWe have no influence and cannot cancel the subscription for you.

How to cancel your Apple subscription:

You can find detailed instructions here directly from Apple:
👉 How to cancel a subscription with Apple

Are you having trouble logging in to the TransparentShare app? No problem – here we'll show you how to register correctly as a new or existing user and what steps you need to follow.

If you have already used TransparentShare, you have to log in to the new app register again and set a new password. To do this, use necessarily the same email address like in the old app – this is the only way we can transfer your existing subscription and your saved data.

👉 Register here: To register

You can find step-by-step instructions in our article:
👉 What you need to know as an existing user

If you new at TransparentShare you can register here and test the app for free – without a credit card:
👉 sign up now for free

TransparentShare Premium is free for the first 14 days – no credit card required.

You can test the app at your leisure and don't need to cancel during the trial period.

After the 14 days have expired, you have three options available:

  • Annual subscription: 12 months for €9.99 per month
    (one-time payment of €119.99, can be cancelled annually)

  • Monthly subscription: 1 month for €14.99
    (cancellable monthly at any time)

  • Lifetime accessPay once, use permanently
    499 € One-time payment. No further costs, no subscription.

You can find more information about lifetime access and the new customer advisory board on our website. website.

These prices apply to new subscriptions and new purchases from December 8, 2025.

Existing subscriptions will retain their current price. We will inform you in good time about any future price changes.

In the Apple app, billing is handled directly through the Apple App Store. Prices displayed there may vary depending on the country and App Store terms and conditions.

👉 You can find all the details about prices, contract durations and features here:
https://www.transparentshare.com/preise

What exactly does lifetime access mean?

Lifetime access is a one-time payment that grants you permanent access to all of TransparentShare's premium features. There are no further costs and no subscription that needs to be renewed.

Why was lifetime access introduced?

Many users prefer a model without ongoing payments. Lifetime access offers a simple and transparent solution for everyone who wants to use TransparentShare long-term.

What additional benefits do I receive besides the premium features?

You'll receive priority support and can participate in the TransparentShare customer advisory board. There, you can actively contribute to further development and gain early insights into new features. Additionally, you'll never have to worry about payments again, as your access remains permanently active.

Will I receive all future features at no additional cost?

Yes. All features developed within the Premium version are automatically available to Lifetime users.

How can I purchase lifetime access?

You can select and purchase lifetime access directly in the app if you don't currently have an active premium subscription.

However, if you have an active Premium subscription and would like to switch to Lifetime Access, a direct switch within the app is currently not possible. In this case, please send us an email to info@transpashare.com. We will review your request individually and complete the switch with you.

Do I need to cancel my lifetime access?

No. Since this is a one-time payment without an ongoing contract, no cancellation is required.

Can I get a refund?

No. Lifetime access is permanently activated and therefore cannot be refunded.

Can I transfer my access to another person?

No. Lifetime access is tied to your personal account and cannot be transferred.

If TransparentShare doesn't load when you open it and only a blank or white screen appears, this is often due to the browser cache. Our help article shows you step-by-step how to clear the cache and quickly resolve the problem.

See the help article: Why isn't TransparentShare loading?

Yes. We are continuously developing TransparentShare. This includes adding more shares to the valuation, improving data quality, and new features that simplify usage and offer even more added value.

If you are missing certain stocks or would like to see specific features added, please feel free to contact us. info@transpashare.com.

All enhancements within the premium version are automatically available to premium users.

Do you want to delete your TransparentShare user account?

You can easily do this yourself – directly in the web application.

How it works:

  1. Register at https://app.transparentshare.com to

  2. Click on "Settings"

  3. Select the option “Delete profile” (this is equivalent to deleting your user)

After confirmation, your user will be permanently deleted.

📩 Do you have any questions? Then please send us an email to info@transpashare.com.

Yes, changes to shares in TransparentShare are possible. The list of rated stocks is updated regularly and may change for the following reasons:

  • A share is newly added to an index or removed from an index

  • A company will insolvent or suspended from trade

  • Our data provider can no longer reliably deliver certain key figures

In such cases, a share newly added or removed from the rating become.

How will I be informed about changes?

If you TransparentShare Newsletter subscribed, we will inform you automatically by email about relevant changes to stocks in the app.

👉 You can find the current list of all rated stocks here:
https://www.transparentshare.com/aktien

It may happen that a share is again recommended for purchase in TransparentShareThis happens when the rating of the share has deteriorated in the meantime – for example, from a Buy recommendation on “watch” fell – and later rises above the threshold for a buy recommendation.

Another reason may be that the Distance to the 52-week high improved and the share therefore appears cheaper again.

In general, a stock is recommended for purchase if it is Observe (yellow) on Buy (green) changes.#

In the daily email, you can see when the stock was first recommended for purchase.

Daily email with buy and sell recommendations

If you have already purchased the stock, you can:

  • The recommendation ignoreif you already consider your position sufficient, or

  • Repurchaseif you want to increase your position

Whether you invest again depends on your personal strategy, risk tolerance and portfolio composition. TransparentShare gives you an objective assessment – you make the decision.

Financial Freedom Calculator download
How much money do you need for your financial freedom?
Download the Financial Freedom Calculator for free and also receive the PDF guide with 10 tips from over 30 years of experience.